PRIVACY POLICY

At Tanupama Nursery, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website www.tanupama.com or use our mobile application ("Tanupama App").

By accessing our website or using our app, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

Personal Information
We may collect the following personal details when you register, make a purchase, or interact with our services:

• Name
• Email address
• Phone number
• Shipping/billing address
• Payment details (processed securely via third-party payment gateways)

Non-Personal Information
We may automatically collect:

• Device information (IP address, browser type, operating system)
• Cookies and usage data (to improve user experience)
• Location data (if enabled, for delivery services)

2. How We Use Your Information

We use your data for the following purposes:

• To process orders and deliver plants/gardening products
• To provide customer support and respond to inquiries
• To send promotional offers, newsletters, and updates (with your consent)
• To improve our website, app, and services
• To comply with legal obligations

3. Data Sharing & Disclosure

We do not sell your personal information. However, we may share data with:

• Service Providers (payment processors, delivery partners)
• Legal Authorities (if required by law)
• Business Partners (only with your consent for promotions)

4. Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your data. However, no online transmission is 100% secure, so we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal data
• Opt out of marketing communications
• Disable cookies via browser settings
• Withdraw consent (where applicable)

6. Third-Party Links

Our website/app may contain links to external sites. We are not responsible for their privacy practices, so review their policies separately.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect their data. If we become aware of such collection, we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with an updated revision date.

9. Contact Us

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For any questions, just reach out – we’re happy to help.